December 22, 2020
Ottawa, IL Central Dispatch 911 Expands Think GIS Deployment
The Ottawa, IL Central Dispatch has expanded their Think GIS® software deployment by adding an Active Calls Interface with their CAD software. This interface allows for the automatic display of live calls for service from their CAD system on the customer's Think GIS® map displays. This allows operators to have more robust situational awareness without requiring any additional action on the part of the user. Calls for service are automatically displayed as they're entered in CAD and removed from the map as they're cleared. In addition, CAD unit status data will enhance the display of AVL units by automatically labelling them by the officer assigned and call status.